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• ★ ★ ★ ★ ★

  My father passed away over a year ago. I didn't know he and my mother has arranged for the Neptune Society to take care of their remains. I called Don at the Thornydale office and he was exceptionally helpful and always there to take my call or return it very quickly. We got to the office at 5pm one day (surprise visit) and even though he was already in his car getting ready to leave, he came back up to the office door, let us in, offered us water and helped me with my needs. I'm very grateful for his commitment to service.

  Added July 16, 2017 by Toni
• ★ ★ ★ ★ ★

  Im am very happy with their service. The rep was really nice and very caring when we purchased for my mothernlaw. Thank you neptune!

  Added March 31, 2017 by Leah A
• ★ ☆ ☆ ☆ ☆

  About once a month, as I open the mailbox I get unwanted info from this group for pre-paid cremation. What a way to ruin my day with this glaring reminder that I am old and soon will die. STOP sending me these unwanted letters! STOP!!!! I want nothing whatsoever to do with your business, even when I am dead. Stop the harassment!

  Added November 21, 2016 by Peggy Patz
• ★ ☆ ☆ ☆ ☆

  The absolute worst experience I have had in my entire life. My father passed away and we telephoned the Neptune society, as we had previously arranged, to pick him for mortuary services. Somehow the "message was lost" and the "ball was dropped." Nobody arrived, we have been transferred from person to person all of which do not know a ***D**N thing about anything. Finally, we get a call from "Ron" that confesses to the ball being dropped but still cannot tell me when someone will be available to help us. Talk about making a stressful situation far far worse. If you care about the emotional sanity of your family, use someone else!

  Added November 12, 2016 by Jason Levine